Support Center
As a general guideline, we suggest taking the following steps to get the most out of our technical support service:
1. View Product Documentation
Updated regularly with each product release. Product Documentation contains product-specific information on all PureComponents components – from instructions on how to get started with your implementation, to detailed product features, tutorials and references.
2. Consult Our Knowledge Base
PureComponents Knowledge Base includes up-to-date technical articles about our products including how-to articles, and information about installation, product fixes, licensing and upgrading.
3. Participate in Community Forums
Our peer-to-peer product forms allow users to exchange valuable information with other developers on general technical issues and product-specific topics.
4. Submit a Support Request (only for subscribers)
Submitting your support questions through the online support form is the best way to ensure that your requests are properly tracked and answered by the PureComponents technical support team. Only subscribers can use the online form to submit support requests.
